Lisa Sheppard

Office Manager

Lisa joined Finger Lakes Hearing Center in 2004. She oversees daily operations; supervises the Patient Care Coordinators; and is responsible for billing, human resources, and bookkeeping. She has worked in the medical field for over 17 years, and her previous experience includes both office management and human resources. Lisa is always happy to assist patients and family members with insurance and billing problems, questions, and concerns.

Lisa was born in Geneva, New York, and has lived in several parts of the country due to her husband’s military background. Lisa was happy to return to the area in 2002. When not at the office, she loves spending time with her family, including her four children and grandson. She also enjoys exercising, participating in 5k runs, gardening, and cooking.